Elderly Care


To use Dial a Ride the patient must be a member and will need to pre-book trips. There are no fares charged for this service.

To qualify patients must have a long term disability and are unable to use public transport.

Telephone: 0343 222 7777

Website: www.tfl.gov.uk

Alzheimer's Society

Dementia Advice & Dementia Support Services provide support to people with dementia and their carers to help them to maintain their independence.

Telephone: 0300 222 11 22

Website: www.alzheimers.org.uk

Fire Safety Visit

London Fire Brigade want to stop fires from happening and people are far less likely to have a fire in their home if they have received a home fire safety visit. That is why London Fire Brigade offer them free, to help make people safer. To book a visit and for more information:

Tel: 0800 028 4428

Text /SMS: 07860021319

Website: www.hfsvwr.london-fire.gov.uk

Email: smokealarms@london-fire.gov.uk

Mascot Telecare

MASCOT Telecare provides a range of services helping people to live safely, securely and independently in their own homes.

Telephone:  020 8274 5940

Website: www.mascot-telecare.org.uk

Email: mascot@merton.gov.uk

NHS 111

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisors. They will ask questions to assess your symptoms

Telephone: 111

Website: www.nhs.uk

Social Services

A needs assessment is the first step towards getting help and support at home.
A needs assessment is to discuss care needs. The aim is to reach an agreement about what help can be provided by Merton Council’s Community Care Department. Patient, Relative or Friend can Self-Refer

Telephone: 020 8545 4388

Email: ASCDuty@merton.gov.uk


Age UK Merton

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life, providing information and advice on a range of topics including care, health & housing..

Telephone: 020 8648 5792

Website: www.ageuk.org.uk

Email: info@ageukmerton.org.uk

Living with Arthritis

Find out more about managing pain and fatigue, how healthy eating can help your arthritis, how to manage work and arthritis and the impact exercise can have on your arthritis. If your child has arthritis find out what help and support is available for you and your child.

Website: www.arthritiscare.org.uk

Dementia Hub

The Merton Dementia Hub offers a range of services for both carers and people with dementia, family and friends. Delivered in partnership with South West London and St George’s Health Trust, a range of statutory services and other voluntary organisations, these services include Carers information and support groups (CrISP), a memory clinic, dementia cafés, a range of support groups for both people with dementia and carers and a number of other services (e.g. podiatry and dentistry). Our Dementia Adviser and Dementia Support Workers will also be on hand to offer advice and arrange home visits if required.

Find out more

The Domiciliary Dental Practice

Merton & Sutton patients can access home based dental & hygienist services for those who are housebound. The service is available for those who are elderly and housebound or have long term conditions such as Alzheimer’s or Dementia. The service also caters for those whith physical disabilities or learning difficulties.

Telephone: 020 8640 9673

Website: www.mydentist.co.uk

Email: info-dpp@idhgroup.co.uk

Merton Befriending Service

Merton Befriending Service is open to any isolated person over 65 living in Merton who is housebound, living alone, recently bereaved or with a diagnosis of a long term condition. Clients will be matched with a volunteer who will make a weekly social visit.

Age Uk Merton

Kourtney Wood

Telephone: 020 8648 5792

Website: www.ageuk.org.uk

email: befriender@ageukmerton.org.uk

The Wimbledon Guild

Ania Dudziec

Telephone: 020 8946 0735

email: adudziec@wimbledonguild.co.uk

Merton Vision - Optician Home Visits

This service is for people that have a physical ailment or disability that prevents them from visiting a local optician.

Telephone: 020 8648 3503

Website: www.mordeneyecentre.co.uk

Email: info@mertonvision.org.uk

Occupational Therapy

Specialist equipment and adaptations to help people with a physical disability stay independent in their own homes and in everyday life. To make a referral to the Adult Occupational Therapy Service:

Telephone: 020 8545 4428 / 4477

Email: ssotduty@merton.gov.uk

MSK Musculoskeletal Conditions

This is a service provided to adults in Merton as a self referral service for all conditions relating to muscular or joint pain. You do not need to be referred by a GP unless your GP has already undertaken testing, such as x-rays, MRIs or ultrasound scans.

Telephone: 020 3795 3430

Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk