Our practice provides a high quality, comprehensive and patient-centred service to all patients, regardless of their age, sex, or background.
Practice objectives
- To provide the best advice for the health of our patients in all activities.
- To ensure the maximum benefit for our patients, whilst being aware of the limit of our resources.
- To treat all equitably, ensuring that all patients are treated with dignity, respect and compassion.
- To support and encourage our staff in order to achieve the above.
We are committed to training our staff, medical students and doctors. We work with other organisations to improve the local NHS and to influence local decision-making.
We work with other organisations and service commissioners to improve the local NHS and to influence local decision making.
Testimonials
“First time a GP spent time with us properly and did a good consultation.”
“Very helpful and understanding doctors and staff all make you feel that you can tell them anything and reassure you on past history with family they have all been so kind and helpful.”
“Very good and helpful staff. I recommend surgery to all. I am very happy with my doctor. They are always there when I need them urgently or just generally. I am grateful to all I get from the NHS.”
“I have been a patient at this medical centre for years and I am welcome every time I visit. Unfortunately this is more times than I wish or want but my doctor always keeps me informed and follows up on everything. The doctors I have seen are all patient and listen. All the receptionists have charisma and great customer service. These should be appreciated. Thank you.”
“I’ve been coming to this surgery for 20 years I have always been very pleased and impressed with the service from the doctors. For many years there were a few problems with the attitude of the receptionist but that has all changed. The surgery is very efficient I have recently been diagnosed with diabetes and the nurse who treated me is absolutely amazing. Thank you so much.”
“The practice is very clean and tidy. The receptionists were very kind and helpful and the waiting time was short.”
“I would like to appreciate the care and concern shown by the diabetes nurse. Her kind advice is always a great source of motivation.”
“Great service from surgery throughout my pregnancy. I have not had issues getting my asthma inhalers in the past or any other prescriptions that I have needed.”
“Very happy with the service at MHMC. Always plenty of space to sit, bright. Can be slightly warm at times but overall a nice practice.”
“Excellent. Cannot complain. Seen on time. Excellent nursing care.